Refund Policy

1.General Refund Policy

We offer refunds under certain conditions, as outlined below. Please carefully review the terms and conditions for refunds, which may vary depending on the type of service or product purchased.

2. Digital Services and Custom Development

Deposits and Payments

For services such as web development, app development, and other custom digital solutions, deposits or upfront payments are non-refundable, except in cases where we fail to deliver the agreed-upon services or breach our contract.

Service Completion

Once the work has been started or completed, refunds are generally not applicable. However, if a project is canceled by you before any work has commenced, we may consider a partial refund depending on the terms outlined in the contract.

Disputes

If you feel that the service does not meet the agreed-upon standards, please contact us within [X] days of service delivery. We will review the situation and may offer a partial refund or alternative solutions based on the circumstances.

3. Subscription-Based Services

For any subscription-based services, such as ongoing maintenance or recurring digital marketing services, refunds will only be provided if the subscription is canceled within [X] days of the initial payment, and no work has been performed during that time.

4. Non-Refundable Items

Custom Work and Deliverables

Any personalized or custom work, such as website development, app design, or tailored services, is non-refundable once the work has been initiated.

Third-Party Fees

Any third-party costs (e.g., software licenses, domain registration, hosting, etc.) that have already been paid on your behalf are non-refundable.

5. Requesting a Refund

If you believe you are entitled to a refund, please follow these steps:

  • Contact us via email at Support@4pmsolutions.com.

  • Provide details of your request, including your order number, service or product purchased, and the reason for the refund request.

  • We will review your request and respond within 3 business days.

6. Amendments to the Refund Policy

We reserve the right to modify or update this refund policy at any time. Any changes will be reflected on this page, and the effective date will be updated accordingly.

For any further inquiries or assistance with your refund request, please don’t hesitate to contact us at Support@4pmsolutions.com.

This refund policy is intended to provide clarity on our practices and ensure a transparent and fair process for all our customers.